FREQUENTLY ASKED QUESTIONS:
How Will You Save Me Money?
Time is money.
We will save your drivers time when buying fuel. When your drivers spend less time buying fuel, you are spending less money paying your drivers to buy fuel. On average, we will save your drivers about 15 minutes per fill up compared to a retail fueling location. Multiply your driver's hourly wage with the number of fill ups per month with the number of trucks, and you will see the savings. The less time your drivers spend fueling, the more time they spend on the job for you, which increases productivity, which increases your profit margin.
Control is money.
Our cards are only capable of buying fuel. This eliminates any unauthorized purchases made at a retail location (i.e. soft drinks, cigarettes, etc.) charged off as fuel. You will have better control of your fuel consumption with a Chief Petroleum PetroCard.
How Much Does the service Cost?
There are no fees to using our PetroCard at our sites, or in setting up the account. The only cost that you have is the cost of fuel itself.
How Much Do the Fuel Cards Cost?
Fuel cards are free. You may order as many fuel cards as you need.
Do You Offer Discounts On Fuel?
Yes. The discounts vary upon timely payment and volume but are based on a nickel off per gallon if paid before the next billing cycle. To learn more about the discount program, please contact us.
How Do I Know How Much Fuel I Bought?
Detailed invoices are sent to you twice a month. The invoices are broken down by vehicle and include: date, time, location, product, quanity, price per gallon, and total purchase.
How Do I Get Started And Get The Fuel Cards?
You can begin opening your account by filling out our credit application and faxing or mailing it to us. Once the account is approved and opened, we will then go over how many fuel cards you would like to have, and who they will be issued to. The total time to get fuel cards in your hand is five to seven business days from the time the credit application is submitted. Once the account is opened we can cancel, activate, and have new cards ready for you either on the same or next business day.
What If My Fuel Cards Are Lost or Stolen?
Please let us know immediately. We will then block these cards out in the computer so there are no unauthorized purchases. New cards will be made that day, and will be in your hands the same or next business day.
Why Do I See Gas On the Street Cheaper Than You Are Selling It?
We try our best to stay competitive with all the local gas stations. Unfortunately for us, sometimes they can offer lower prices and make up the difference in margin with other purchases you make, such as cigarettes and food. Our stations are designed for large trucks and have the benefit of you not having to deal with the large amounts of traffic that other stations have, making up for those low gas prices. You are saving money on time, such as paying your driver not to wait. Our gas prices might be 2 or 3 cents higher than you would see on the street, but if you factor in the discount that we offer for prompt payment I think you would see that our prices are generally the same or lower than the competition.
Are the Cards Secure?
We have several different security features on our PetroCards. First, the cards can be designated with time and fuel restraints so that they cannot be abused off-business hours or beyond the necessary amount of fuel. Second, our combination of personal cards for each driver and the four-digit security code gives you more security than a standard credit card. Finally, our cards can be cancelled within seconds of calling us, so if a card is stolen or an employee is no longer with the company you will not have to worry about any stolen product.